Customer Service

An unyielding commitment to customer satisfaction has always been at the core of the Hartness culture. Hartness is unique in that it has been both a bottler and an OEM. This unique experience drives the Hartness family's obsession with superior customer service. As a division of Hartness International, HartnessVisy Automation is fully supported by Hartness' world renowned Customer Service department. Hartness service professionals are staffed throughout the world, and the service department is available 24 hours a day, 7 days a week, and 365 days a year.

Partnered with Fanuc, HartnessVisy offers:

  • World Class Customer Support Call Center
  • 24 Hour, 7 Day a Week Technical Support Hotline
  • 1.5M USD Invested In Call Center and Customer Support Infrastructure Technology

Fanuc Robot Training

  • We Offer Numerous Onsite, Online And At Our Facilities, Education And Training Courses To Facilitate Knowledge Transfer Between CRC And You
  • 10 Classrooms At Rochester Hills Plus 8 Remote Locations
  • More Than 22,000 Square Feet Of Training Space
  • More Than >50 Robots To Ensure Maximum Hands-on-training

 

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